What is the shipping fee?

Note: You can see shipping fees (for your country) on checkout page. 


Customs fees and taxes are not included in the product price and shipping price. 


Where is my package? How to track your package? (International Shipping)

International cargo delivery time; your package will be prepared and shipped about 1-3 days. The tracking information wii be sent to your registered e-mail address after your package reaches the relevant shipping company. After your package has been sent, it will be delivered about 1 to 3 days (depends for your delivery country) We deliver all your orders by Express Shipping. 


When does my order arrive? (inside of TURKEY)

TURKEY; Cargo transportation time varies according to your location. In the central districts you reach an average of 3 days and if you are in a village, town or town, you will arrive by PTT cargo within 1 week.

In 97% of Bahyezen, your products are shipped within 24 hours. Turkey; Our cargo delivery in your order; It is delivered to the provincial and district centers 800 km away from Izmir within 24-48 hours and the distance from 800 km to 48-72 hours. Deliveries to the villages and channels are made by mobile mode. This may take longer than the times. This is the reason for the delivery and delivery outside the weekend.


How can I make order tracking?


After your order has been shipped, you can follow your shipment at Click Here with your tracking number.

(the tracking information is sent to your registered e-mail address)



What can I do if my order came when I was not at home?

For international deliveries, if you are not at the address or your address is incorrect / missing; The cargo company leaves your note to your mailbox or the e-mail will be sent to your registered e-mail address. In accordance with this information, you should call the shipping company to find out which shipping office your package is in and you should receive your package from the office with the relevant tracking numbers within the specified time.

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